Wells Fargo Customer Service: How To Get In Contact Fast (2024)

Wells Fargo Customer Service: How To Get In Contact Fast (1)

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Wells Fargo offers an extensive array of financial services, including personal, commercial and small business banking, credit cards, and lending investing solutions. If you have questions about a service or account, it’s important to know how to get in touch with Wells Fargo customer service.

Here’s how to quickly get in touch with Wells Fargo when issues or questions arise.

In-Person Appointments

When dealing with your finances, sometimes meeting a banker face-to-face can be the quickest, least stressful way to get your questions answered. If you want to meet an agent in person, you can skip the wait by making an appointment on the Wells Fargo website. Simply select your local branch and choose a time that works for you.

Get in Touch Online

If in-person dealings aren’t for you, Wells Fargo offers numerous methods for virtually getting in touch. Wells Fargo Social Care Support is available seven days a week through Twitter and Facebook. Simply send the company a private message through its social media accounts.

You can also visit the Wells Fargo website to send a private message.

Get in Touch by Phone

If you need to speak to an agent by phone, you’ll need to know the right number to call to get the fastest service. Below is a list of Wells Fargo customer service phones by department. You can get 24/7 help unless noted otherwise. All times listed are Central Standard Time.

For customers that are deaf, hard of hearing or speech-impaired, you can use 711 or any other relay service to get in touch. If you’re calling from outside the United States, check the Wells Fargo website for a toll-free access code.


  • General Banking: 1-800-869-3557
  • Premier Checking: 1-800-742-4932
  • Online Banking: 1-800-956-4442
  • ExpressSend: For help with Wells Fargo’s ExpressSend money transfer service, call 1-800-556-0605.
  • Military Banking: For assistance with military banking, call 1-855-872-2932 for the fastest service.
  • Foreign Exchange: For foreign exchange services, call 1-800-626-9430 (only available between 7 a.m. and 8 p.m. Monday through Friday or 9 a.m. and 4 p.m. on Saturday.

Debit and Credit Cards

  • Debit Cards: For questions about debit cards, including reporting a lost or stolen card or requesting a replacement, call 1-800-869-3557.
  • Credit Cards: For help managing your credit card account, call 1-800-642-4720.
  • International Credit Card Calls: To call collect from an international number, dial 1-925-825-7600 for credit card help.
  • Application Status: Call 1-800-967-9521 to check the status of a Wells Fargo Visa Credit Card application.
  • Reward Redemption: You can redeem credit card rewards by calling 1-877-517-1358.
  • Fraud: To file a fraud claim regarding your Wells Fargo credit card, call the number on the back of your card.

Mortgages and Loans

  • Home Mortgages: Call 1-800-357-6657 on weekdays from 7 a.m. to 10 p.m. or Saturday from 8 a.m. to 2 p.m.
  • Financing: Call 1-877-937-9357 on weekdays from 7 a.m. to 8 p.m. or Saturday from 8 a.m. to 6 p.m.
  • Mortgage Military Customer Service: Call 1-866-936-7272 on weekdays from 6 a.m. to 8 p.m. or Saturday from 8 a.m. to 2 p.m.
  • Home Equities: Call 1-866-820-9199 on weekdays from 7 a.m. to 9 p.m. or Saturday from 8 a.m. to 2 p.m.
  • Auto Loans: Call 1-800-289-8004 Monday through Thursday 7 a.m. to 10 p.m., Friday 7 a.m. to 9 p.m. or Saturday 7 a.m. to 5:30 p.m.
  • Personal Loans: For a new personal loan, call 1-877-526-6332 weekdays from 8 a.m. to 7 p.m. For personal line of credit servicing, call 1-800-946-2626 or 1-877-269-6056 for personal loan or Flex Loan servicing, between the hours of 7 a.m. to 7. p.m., Monday to Friday.

Investing and Wealth Management

  • Wells Fargo Advisors Full Service Brokerage: New customers should call 1-866-243-0931 on weekdays from 7:30 a.m. to 8:30 p.m.Current customers can get help on weekdays from 7 a.m. to 11 p.m. at 1-866-281-7436.
  • Wells Fargo Online Brokerage: New customers can call 1-877-573-7997 weekdays from 7:30 a.m. to 9:30 p.m. Current customers can call 1-800-872-3377 weekdays from 8 a.m. to 12 a.m.
  • Intuitive Investor: New customers can call 1-855-283-5567 on weekdays from 8 a.m. to 8 p.m. Current customers should call 1-855-283-5565 on weekdays from 8 a.m. to 12 p.m.
  • IRAs: For help with new and rollover IRAs, call 1-877-493-4727 on weekdays from 8:30 a.m. to 9:30 p.m. Current customers should call 1-866-281-7436 on weekdays from 8 a.m. to 12 a.m.
  • Trust and Managed Investments: Call 1-800-352-3705 on weekdays from 7 a.m. to 9 p.m.
  • Wells Fargo Private Bank: To become a member, call 1-888-715-380 on weekdays from 8:30 a.m. to 9:30 p.m.

Getting in Touch With Wells Fargo: Takeaways

Wells Fargo offers plenty of ways to get in touch fast. For the quickest service, identify the correct phone number for the account you need help with. You can also send a private message through Twitter or Facebook for assistance seven days a week or make an appointment online to meet with a banker one-on-one at your local branch.

Information is accurate as of Nov. 27, 2023.

Wells Fargo Customer Service: How To Get In Contact Fast (2024)


Does Wells Fargo answer calls on weekends? ›

Support 7 days a week. We accept all relay calls, including 711.

What is the phone number for Wells Fargo questions? ›

If you don't receive your tax documents by then, please call us at 1-800-TO-WELLS (1-800-869-3557) or 1-866-281-7436 for brokerage customers.

How do I actually talk to someone at Wells Fargo? ›

Banking Services - General, Affluent, Military
  1. General Banking. 1-800-869-3557. 24 hours a day, 7 days a week.
  2. Wells Fargo Premier Client Service. 1-800-742-4932. 24 hours a day, 7 days a week.
  3. ExpressSend® Service. 1-800-556-0605. 24 hours a day, 7 days a week.

Is there a 24 hour customer service for Wells Fargo? ›

How do I remove a hold on my bank account? ›

You can check your bank's hold policies (usually given to you when the account was opened and/or available on the bank's website) to see if you can wait it out. Or, you can contact the financial institution for more information about your situation and to request for the hold to be lifted.

How can I talk to bank customer care? ›

Customer Care Numbers:
  1. 1800 425 00000 (toll-free)
  2. Missed call number: 8108781085/9289592895.
  3. SMS number: 56677.

What number is 800-956-4442? ›

Contact Online Customer Service for details at 1-800-956-4442. Wells Fargo Bank, N.A. Member FDIC.

What is the phone number for Wells Fargo customer remediation? ›

We want to ensure that you only experience the very best customer service from us. If you have any questions that are not addressed above, please visit us in one of our branches or call our 24/7 toll-free number at 1-800-TO-WELLS (1-800-869-3557).

How do I dispute a Wells Fargo customer? ›

For ATM transactions and PIN-based purchases that are not fraudulent, call us at 1-877-230-8708 Option #3, Monday – Friday, 7:00 am – 7:00 pm Eastern Time. For any other type of dispute, please call 1-800-TO-WELLS (1-800-869-3557).

Is 1 800 956 4442 a Wells Fargo number? ›

Wells Fargo Online Customer Service at 1-800-956-4442.

Does Wells Fargo have automated telephone service? ›

Call 1-800-289-8004, 24 hours a day, 7 days a week, to use our automated system.

What is the text chat for Wells Fargo? ›

What number should I send texts to? Expand. Text commands to us at 93557 (WELLS). Please add this number to your mobile contact list for easy access.

Why can't I access my Wells Fargo account online? ›

The two most common causes are Wells Fargo.com is listed as a restricted site in your browser or you need to clear the cache, or temporary files, used by your browser.

Who owns Wells Fargo? ›

Key Points. Wells Fargo is a public company, collectively owned by its shareholders. Wells Fargo has traded on the New York Stock Exchange since 1962. The largest institutional shareholders of Wells Fargo are Vanguard, BlackRock, and Fidelity.

Does Wells Fargo consider Saturday a business day? ›

Deposits made before 9 pm local time (8 pm in Alaska) on business days are considered received that day. Business days are Monday through Friday (except holidays).

Do you cold call on weekends? ›

Saturday and Sunday remain the official days off for most people in the United States. While this may seem a good time to call, prospects are less accommodating to any sales conversations during these days. It may even lead to annoyance, which may block any future follow-up calls.

What are Fargo working hours? ›

Store Hours
Mon - Fri8:00 am - 5:00 pm
Saturday8:00 am - 12:00 pm

Does Wells Fargo do courtesy calls? ›

As part of this “good standing” review, AUB and PRM have learned that Wells Fargo's compliance departments across the nation have begun making “courtesy calls” to some Growth Award qualifying FA customers.

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