University of California, Berkeley hiring Student Services Advisor 3 (4575U), College of Natural Resources - Office of the Dean - #63119 - 63119 in Berkeley, CA | LinkedIn (2024)

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Departmental OverviewThe Rausser College of Natural Resources is composed of four academic departments and a graduate group (Agricultural & Resource Economics; Environmental Science, Policy & Management; Nutritional Sciences & Toxicology; Plant and Microbial Biology; and the Energy & Resources Group) offering 10 undergraduate majors and 9 minors in diverse areas of natural & social sciences with an undergraduate enrollment ~ 2800 students. Undergraduate advising for all College programs is provided by the Office of Instruction & Student Affairs which incorporates major and College advising in the same unit for one cohesive, pro-active advising structure.

Under the leadership of the Assistant Dean of Instruction & Student Affairs and in coordination with Office of Instruction and Student Affairs Advising Team, College Advisors administer academic advising and student services for the Rausser College of Natural Resources. College Advisors discuss majors, enrichment opportunities, student support and engagement, resources, and College and University requirements. Services provided include scheduled individual advising sessions, group advising, satellite advising, outreach activities, and advising via online communication platforms such as Google Hangouts, webinars, online chats, and bCourse orientations. College advisors also administer student services programming related research, leadership training, and internships as well as high-profile events such as Golden Bear Orientation, Cal Day and Week, and Commencement. The College Advisors works collaboratively with both academic and administrative departments across campus.

Application Review DateThe First Review Date for this job is: January 22, 2024

This position will be open until filled. For full consideration, please apply on or before January 22, 2024.

ResponsibilitiesAcademic Advising (50%)

• Apply advanced student development and academic advising theories, knowledge, and experience to support undergraduates in identifying, defining, and obtaining their educational goals.
• Advise students on majors and preparation for careers and graduate work.
• Advise students on the wide range of course possibilities and/or ways to complete complicated degree requirements.
• Empower students through holistic and collaborative advising to achieve their own definition of academic and personal success.
• Engage and build relationship with students to maximize their experience at Berkeley.
• Assess and monitor students’ academic progress to ensure timely declaration of major, adherence to semester limits, and advancement to degree. This includes, but is not limited to tracking progress, understanding grade points and calculating balances.
• Place academic registration holds and/or develop Academic Success Plans for students who are out of compliance with College expectations.
• Verify students’ completion of degree requirements, including circ*mstances when there are no clear precedents or articulations, or when transfer work is involved.
• Explain registration and enrollment procedures and assist students in taking full advantage of a wide range of academic and nonacademic enrichment opportunities such as study abroad, internships, undergraduate research opportunities, scholarships, and extracurricular activities.
• Based on extensive knowledge of College policies, advise students on rules, regulations, and requirements as well as provide assistance on all aspects of a student’s academic experience.
• Help students make connections with academic and non-academic departments, and make referrals to appropriate resource.
• Counsel students experiencing complex and simultaneous problems resulting in academic difficulty.
• Identify barriers, distractions, and complications contributing to academic probationary status or dismissal.
• Help students recognize these key non- academic issues, and determine proper referrals for students whose academics may be adversely affected by mental health, study habits, financial, personal or family issues or crises and initiate contact on students’ behalf for additional therapeutic counseling and/or assistance from other units.
• Set terms for students who have been academically dismissed and provide guidance on how students can return and be successful.
• Identify intricate student issues/grievances such as alleged discrimination and complex grade dispute issues and refer to appropriate departments.
• Advise on special eligibility requirements such as Honors programs, fellowships, and scholarships.
• Develop and maintain thorough knowledge of College policies, rules and regulations.
• Create and implement workshops for students, such as information about the organization, or academic strategies and enrichment programs.
• Present information effectively in individual and group situations using electronic, written, and oral formats.

College Student Affairs Programming (35%)

Student Affairs Portfolio

• Directly plan, implement, and evaluate a portfolio of student service programs. Portfolios can include such projects as Cal Day, Cal Week, Department Citations & Awards, Forestry Camp, Honors Program, Major Maps, Peer Advisor Leadership Program, Petitions Committee, Wellness Program, Yield Efforts, and other duties as assigned.

Admissions

• Holistically review and score admissions applications for transfer student admission pool.
• Participate in admissions training related to implicit bias, confidentiality, and conflict of interest.
• Evaluate domestic and international transcripts for transferability of course work.
• Provide pre-admission advising to prospective applicants.

Golden Bear Advising And Orientation

• In collaboration with New Student Services, assist in the planning, implementation, and evaluation of advising and orienting new students to Rausser College.
• Develop major-specific bCourse modules and approves first term curriculum for new students.
• Create and deliver presentation during Golden Bear Orientation that addresses the questions and concerns of new transfer and first- year students.

Other College Events

• Plan, implement, and evaluate complex, high-visibility student events, such as Commencement, Cal Day, and Cal Week.

Internal and External Relations (10%)

• Serve on Advising Teams, and assist in developing and implementing innovative joint ventures with campus partners and external groups, such as community college advisors.
• Present and lead workshops, identify Golden Bear Advising activities, advising fairs, and other events; initiate, plan, and deliver cross-training programs.
• Inform other departments and campus offices on the impact of Rausser College policies (Summer Sessions, University Health Services (Tang), EOP, TRSP, ASC, DSP, etc.).
• Assist in the creation, analysis, and implementation of College deadlines, procedures for change of major or minor, readmission, late changes to course schedules, and retroactive actions. Participate in special programs and projects directly related to the mission of the office.
• Serve as a Rausser College campus consultant, resource, and liaison to a number of academic and administrative units on campus; provide information, clarification, and interpretation of College policy to the staff and faculty; participate on campus-wide committees, such as Admissions’ Freshman and Transfer Yield Committee.
• Collaborate with other university offices (Admissions, Registrar, UHS, DSP, TRSP, New Student Services (NSS), Financial Aid, Summer Sessions, etc.), and consult and refer students experiencing academic, financial, and personal difficulties.

Professional Development

• Maintain professional growth and development through attendance at regular office- wide training sessions, seminars, conferences, cross-campus committees, and through participation on campus-wide committees and in professional organizations.
• Engage in continuous learning in topics related to diversity, equity, inclusion, belonging, and justice, and integrate teachings into work practices.
• Attend and give presentations in the office and at conferences such as the UCB Advising, Counseling, and Mentoring Conference, UC system-wide Academic Advising Conferences, and regional and national NACADA conferences.

Required Qualifications

• Advanced knowledge of advising and counseling techniques
• Advanced knowledge of and/or ability to learn University-specific computer application programs and knowledge of University.
• Advanced knowledge and understanding of student development theory.
• Thorough knowledge of (or can quickly learn) college policies, procedures, and requirements.
• Advanced skills in judgment, decision-making, problem solving, project management, and event planning.
• Strong abilities in reasoning, problem identification, and development of creative solutions to complex problems.
• Strong interpersonal skills and proven ability to create and maintain effective working relationships with faculty, staff and students in a diverse, inclusive campus climate.
• Administrative experience in a college setting.
• Excellent verbal and writing skills.
• Basic computer skills.

Education/Training

• Bachelor's degree in related area and / or equivalent experience / training.

Preferred Qualifications

• Master’s degree in Counseling, Education or Higher Education Administration and/or equivalent experience/training.

Salary & BenefitsFor information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $59,100.00 - $80,400.00.

• This is a 100%, full-time (40 hours per week), career position that is eligible for full UC benefits.
• This position is exempt and paid monthly.
• This is a hybrid position, eligible for up to 40% remote capability.

How to ApplyTo apply, please submit your resume and cover letter.

Conviction History BackgroundThis is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment OpportunityThe University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

For the complete University of California nondiscrimination and affirmative action policy, please see the University of California Discrimination, Harassment, and Affirmative Action in the Workplace policy.